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Privacy policy

When using (hereafter, the “Site”) you can be sure once we have received your personal information, we will use strict security features to protect your privacy. This Privacy Policy explains our data processing rules and why we are using it. This Privacy Policy covers all UNTRIPS websites, apps and services. That includes The Site, all our international sites, applications, mobile site. We are processing your personal data in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter – Regulation).

Why do we collect, store and process your data?

Your data are collected to:

  • provide you the services on the Site
  • enable the personalization of your access to the system;
  • to set up and manage your account;
  • prepare anonymous statistics on the usage of the website
  • renew subscription-based services
  • to update you on our last news, special offers
  • provide you customer support. In some cases we might ask you for additional information in order to be able to answer to your questions.
  • analyze our users in order to understand users’s needs
  • to design new services, options and functions’
  • to link your personal social media account

How we protect your data?

When you provide us ypur personal information, we use different security measures such as “https”, password protection, SSL encryption.

Who is responsible for your data?

Your personal data is processed in compliance with the Regulation. In accordance with the definition provided by Regulation, we are considered as a Controller of your data.

We are transferring your data to the data operators as follows: ___________

In each data transfer we obide the Regulation regarding data transfer and got all the assurances regarding transferred data safety.

Any questions regarding processing of your personal data should be send to the e-mail [email protected]

Our employees who have access to your personal information required to protect this information in compliance with this Privacy Policy.

What kind of data the Site collects?

  • “Get in touch”, “Contact us” – email, name
  • “subscribe to our newsletter” – email address

How long we store your data?

We will retain personal information for a period necessary for the:

  • Provision of services and information that you requested
  • To manage your choices and exercise your rights 
  • To meet legal requirements
  • To resolve disputes

How do we share personal data we collect?

We are very careful who we share your information with. Primarily, we share personal data internally when it is necessary for business to function. We share your personal data to other companies in order to get key services and be able to provide services to the Site users. We are working only with reliable companies and service providers and you can be sure that we have assessed the level of personal data protection of certain company.

Without your consent, We will not sell your personal data, such as: your name, address, e-mail, credit card information. 

How can you access to your personal data?

Your personal information belongs to you, so you have the right to check the accuracy of your personal information held by us and/or to correct or update this information. You have also the right to demand your personal information to be deleted completely if no enquiry from you is in progress.

We will make reasonable efforts to provide you reasonable access to any of your personal information we store at the latest within one month, having regard to the specific circumstances in which the personal data are processed.

You can at any moment unsubscribe from our mailings, by sending a notification to the [email protected] or by using the link in the mailings.

To protect your privacy and security, we will take reasonable measures to verify the identity of the person who request teh information before providing such personal data information.

What are the contact email for requests and/or complaints?

If you wish to access, delete (if possible) or correct your personal information please contact: [email protected]

If you file a data protection related complaint, we will collect your name, email, country location and details that is based on which your complaint is based.

Cookie policy

“Cookies” are small pieces of information that a website saves on your computer or mobile device when you visit the site. It enables the server to collect information from the browser so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

The Site uses cookies to improve the quality of the services we offer. There are four main types of cookies: site functionality cookies, site analutics cookies, user preference cookies, targeting and advertising cookies. We use different kinds of cookies, for the purposes, such as:

  • to remember your display preferences
  • to remember your preferences such as language or location
  • to recognize new or past customers
  • to remember your preferences on use of cookies on the Site
  • to gather statistics on how and what pages you visited
  • collect the Site usage information, which allows us to understand improvements we need to make

Enabling of some kinds of cookies is not strictly necessary for the main functions of the Site, but it will provide you with a better browsing experience. You can delete or block these cookies at any time, but if you do that your user experience may be affected and some features of the Site may not work.

Some cookies may be placed by a third party service provider who performs some of these functions for the Site.

We do not use cookie to identify our users personally and the data collected is kept under our control.

If you block or delete all cookies that are already on your computer, some features of the Site may not work as intended and you may have to manually adjust some preferences every time you visit a site.

You can easily accept or reject the cookies on this site by choosing one of the following options: I accept cookies / I refuse cookies(*).

*You can only refuse cookies that are not strictly necessary.

We work with third parties to track your activities on our web site to improve our marketing efforts and provide you advertising based on your visit.

In cases when we make your personal information available to companies that provide services such as Site analytics, we authorize these companies to use your personal information only as much as it is necessary to provide these services to us and we assessing the dat aprotection level of each company before providing them your personal information.

We do not sell your personally information to third parties.